Shipping Policy

Thank you for choosing Teddy Jewellers. We are committed to delivering your orders with speed and efficiency.

Order Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment verification.
  • Processing includes order verification, quality checks, packaging, and dispatch.

Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer various shipping options with estimated delivery times based on your location and the shipping method chosen.
  • Estimated delivery times are provided once the order has been shipped and depend on the carrier’s service.

Shipment Confirmation and Order Tracking

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number(s).
  • The tracking number will be active within 24 hours after dispatch.
  • Please note that multiple items in the same order may be shipped separately and have different delivery times.

Shipping Destinations

  • We currently ship to addresses all over the World.
  • For deliveries to remote areas or regions with limited accessibility, additional shipping charges and extended delivery times may apply.

Shipping Restrictions

  • Some products may have shipping restrictions due to regulations or limitations imposed by shipping carriers. Please review the product description for any specific shipping restrictions.

Lost or Stolen Packages

  • Teddy Jewellers is not liable for any lost or stolen packages confirmed as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim using the provided tracking information.

Customs, Duties, and Taxes

  • The recipient of an international shipment may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
  • Teddy Jewellers has no control over these charges and cannot predict their amount. Customs policies vary widely from country to country; please contact your local customs office for more information.

Changes to Shipping Policy

  • Teddy Jewellers reserves the right to modify or update this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

If you have any further questions about our shipping policy or require assistance, please feel free to contact our customer service team at .

Last Updated: 01/01/24